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Every person in the office is kind and understanding. Dr. Palacios makes sure you are comfortable. I don't enjoy dental visits, but the staff makes it pleasant and tolerable!
Pam E.
Very pleased with the service. Nice and professional staff. The Secretary was very helpful. Highly recommended.
Marie A.
Very Friendly, always on time, meet expectations
Scott M.
My visits are filled with great Staff, with great Skill-sets, and a wonderfully fun experience in all phases of the Practice, front to back!!
Sam F.
Best Dentist in Berks County🌟 I’ve been a patient with Dr Palacios for approximately 25 years and I would highly recommend this dentist for all of your dental needs. Dr. Palacios and his staff are professional, courteous, punctual, and up to date on all the latest technology in the dental field. If any procedures are recommended, Dr. Palacios and his staff will thoroughly review them with you. I’ve already had emergencies over the years and Dr. Palacios was always there to help me out. The dental hygienists are all highly qualified and make the patient feel comfortable. A special thank you to Karen who makes sure to text you reminders about your upcoming appointments and review any insurance questions you may have. She always welcomes patients as they arrive for their appointments. I’m happy to be a patient with this dentist and his staff.
Helena H.
High quality, professional, friendly, relaxed environment! I went to Palacios Dentristry for my regularly scheduled cleaning. My hygienist was thorough and super friendly. I also had Dr Lou do a professional bleaching service. They look totally natural and just gave my teeth that "pick me up" they needed. After over 20 years with the same dentist, I switched to Palacios Dentristry for the convenience of location. I also wanted to have a more personal experience where I didn't feel rushed out the door. When you spend money and it's about your own health care, you should love everything about where you are going. I wasn't feeling that anymore at my prior dentist. I couldn't be happier with the service I get, but think the friendly, relaxed environment is what I enjoy most. Had a friend switch to this office within the last 6 months, and she loves it too.
Susan M.
As always my visit to Palacios Dentistry was pleasant. Dr. Lou tells me what to expect as he works. Karen at the front desk is super friendly as are the rest of the staff. I highly recommend this practice as an excellent option for anyone who is nervous about seeing a dentist because they put you right at ease.
Irene J.
Dr. Palacios is friendly and concerned about the comfort of his patients. I had a filling and decay underneath, so I needed the filling changed. I also wanted a white filling. He explained everything he was going to do. Which helps calm my nerves. He and his assistant Kayla were gentle and caring. I am confident in his expertise.
Dr. Lou and his entire staff always make a trip to the dentist an enjoyable experience, regardless of whether you’re in for a routine cleaning or a more complicated procedure. Professional and a great environment for kids and adults; we’ve been lucky to have been patients for 15 years and now entrust Dr Lou with our children’s teeth! Thank you Palacios Dentistry for years of exceptional service!
Michael C.
I have be a patient of Dr. P since 2013. I receive courteous and professional service EVERYTIME!!! I appreciate the care which is put forth concerning my teeth. Thank you!
Yvonne S.
Everyone was very friendly, office was very neat and clean. Dentist was very informative. Very nice visit.
Pam E.
Best dentist I've been to!
Cory M.
Always a positive experience!
Barbara K.
One of the best practices that I have ever dealt with. You are treated like family.
Wendall B.
Love this Dentist! Love this dentist I won't see another one the environment there is so great and the employees are great!
Steven G.
Professional and Courteous! The staff is professional and courteous. Dr Palacios is very helpful in answering questions pertaining to upcoming dental work. He is very professional and up to date in the latest dental technology. I have been seeing Dr. Palacios for over 23 years and I would highly recommend him to anyone that is interested in dental care.
Helena H.
High level of competence Being a person and family that knows the evolution of the Practice and the Staff, I was happy at all the new additions and upgrades in the Practice Staff and Equipment. Their high level of competence is most apparent, at least as important is the caring of doing a great job for the Patients, and the desire to do that in a friendly easy paced and professional atmosphere. Karen is a perfect fulcrum in the front to keep the flow going with a friendly and steady demeanor. Nicki was fantastic as my Hygienist and got me initiated back into the Dental Process well with a professional competence belied by her soft touch approach and 'fun' conversational manner. I will meet the Restorative side of the Practice next visit, but have no doubt observing their work that all the Office is in good hands with everyone working as a Team. That for me is an awesome and welcomed approach.
Sam F